Frequently Asked Questions about Fire, Water and Mold Remediation

What should we be concerned about when looking for a water damage, fire damage, or mold remediation company? Make sure the company is licensed, insured & certified as a water, fire and mold remediation company.

What kind of certification should we look for?

Institute of Inspection, Cleaning & Restoration Certification (“IICRC”).

Why use a Property Damage Restoration service?

Professionally trained & certified water remediation technicians are able to evaluate the situation and make the various decisions that will safely resolve the problem.

Is mold really dangerous?

Molds are part of the natural environment. However, when mold spores land on something wet & start growing they can potentially cause health problems.

Does DryMaster restoration follow accepted standards for water damage mitigation such as those published by the IICRC?

Yes. DryMaster Restoration follows all accepted standards for water damage mitigation.

Does the company have the necessary testing equipment to locate areas of damage not visible to the naked eye?

Yes. DryMaster Restoration uses state-of-the-art meters, sensors & thermal imaging cameras.

Does the company have the necessary drying equipment to ensure a complete and competent mitigation?

Yes. DryMaster Restoration uses the best equipment available. Our employees will quickly determine the type of equipment needed to dry the materials as quickly as they can safely be dried. We use directed heat drying. Specialty equipment is used to direct heat to the affected area whenever possible. Heat, along with air movement and removal of moisture laden air through the de-humidification or exhausting to the outside will result in:
> Faster drying
> Less expense
> Less inconvenience for the homeowners or occupant.
Our goal is to maximize evaporation of trapped moisture from structural materials using direct heat and other equipment.